We know choosing the right partner for your digital growth is a big decision. Here you’ll find clear answers to the most common questions about our process, timelines, and services so you can feel confident moving forward.
General
What is ReshapeX?
How is this different from generic AI chatbots?
Who is ReshapeX for?
Is ReshapeX a platform we have to manage?
What’s included in the service?
Technical Sales & Web Concierge
How does the concierge agent increase conversions?
What data sources does it use?
Does it integrate with my CRM?
Customer Service Agent
How does the service agent reduce ticket volume?
What if the agent doesn’t know the answer?
Can we control what content it uses?
Implementation
How long does it take to go live?
What does the setup process look like?
Will an agent slow down my site?
Do we need technical staff to run this?
What happens after deployment?
Governance & Trust
How do you make sure the agents stay accurate?
Can I be sure it won’t hallucinate?
What if our content or products change?
Is customer data safe?
Does it support multiple languages?
While You're Thinking About AI, Your Competitors Are Already Using It
Everyone's racing to deploy AI right now. The companies winning aren't using ChatGPT—they're building custom agents trained on their operations. If you're still manual, you're not just slower. You're losing deals to competitors who respond in minutes while you take days.
