Scale engineering support and accelerate quoting
Scale engineering support and accelerate quoting with AI agents built for product complexity. Handle thousands of SKUs, complex configuration rules, and deep integration needs. Your applications team can focus on high-value work while agents handle routine inquiries.
The Problem
OEMs struggle with overwhelming configuration requests, BOM validation, and technical questions that limit scalability. Applications engineers are bottlenecked by repetitive tasks, leading to slower customer response times and reduced capacity. Complex product catalogs and integration requirements make it difficult to provide consistent, accurate support at scale.
Spec Gap Detector
Compatibility Matrix
Source Drift
The Solution
Custom agents built for your workflows. Every implementation is custom-built for your specific workflows, data sources, and business rules. No off-the-shelf products.
Scale engineering support and accelerate quoting with AI agents built for product complexity. Handle thousands of SKUs, complex configuration rules, and deep integration needs. Your applications team can focus on high-value work while agents handle routine inquiries.
Requirements Capture
Output Pack
Measurable Impact
OEM companies accelerate quote cycles, improve configuration accuracy, and deliver faster engineering support. These are documented results from production deployments, not projections.
What to expect
A practical delivery timeline for OEMs organizations. See the tangible artifacts you'll receive at each phase.
Workflow Map
Stations, owners, handoffs
Data Source Map
What connects, permissions
Success Metrics
What we measure
Guardrails
Rules, escalation, approvals
Trust & Security
Trust Control Center
Data flow, access controls, and auditability
Data encrypted in transit (TLS) and at rest with industry-standard algorithms
Granular permissions with least-privilege principles
Customer data isolated with strict tenant boundaries
API keys and credentials stored in secure vaults, never logged
Audit & Access Controls
| Role | View | Generate | Request | Execute | Manage | Export |
|---|---|---|---|---|---|---|
| Viewer | ||||||
| Sales | ||||||
| Approver | ||||||
| Admin |
Frequently asked questions
Buyer-grade answers to reduce friction and clarify expectations.
What data sources can ReshapeX connect to?
Connect the systems you already use (docs, CRM, ERP, ticketing, inboxes, portals). The exact set depends on your environment and access model.
How do you prevent hallucinations or incorrect answers?
We constrain outputs with approved sources, deterministic rules where appropriate, and guardrails. We also design escalation paths for edge cases.
How does implementation work?
We start with your highest ROI workflows, build a prototype quickly, then harden and expand based on real usage. The timeline and scope are tailored.
Can we control access and audit usage?
Yes—access controls, logging, and governance are part of the design. Exact capabilities depend on deployment and integrations.
Ready to See How It Works?
Ready to See How It Works?
Book a demo where we map a workflow using your data. See how ReshapeX agents can transform your sales, support, and operations.
See real examples. Get a working demo. Understand the process.
Teams that respond faster win more bids. Don't fall behind.