Distributors
Your line card is your moat. Inside sales is the bottleneck. We make every part, spec, and approved substitute queryable — without exporting your data.
THE KNOWLEDGE GROUNDING LAYER · INDUSTRIAL AI
AI that knows your productsthe way your engineers do.
Your senior engineers built decades of knowledge about your products.
We turn that into answers your customers can trust.
99.9% measured pass rate on your own evals—the grounding layer gates what ships.
WHAT GOES WRONG
Hallucinations aren't a bug in the model. They're how LLMs work.
Drive configurations, fieldbus compatibility, firmware revisions, approved substitutes—your team lives in the exceptions. A model trained to sound fluent will miss the edge first.
We build the knowledge grounding layer and tool harness at build time, run your catalog through evals before a customer sees an answer, and keep the graph current with continuous sync.
Read why hallucinations aren't a bug to patch →WITHOUT THE LAYER
General AI vs. ReshapeX
A confident wrong answer costs more than no answer.
If 3RV2031-4BA10 is unavailable, what is the approved substitute that preserves Class 10, A-release 14…20 A, N-release 260 A, and screw terminals?
Generic AI
3RV2031-4BA15 is a direct drop-in replacement — identical ratings, same approvals, no changes needed.
⚠ Hallucinated — a plausible MLFB with the wrong release range, stated with full confidence and no citation.
- Guesses on industrial product specifics (drives, fieldbus modules).
- Hallucinates part numbers—and your customers notice.
- Requires manual verification of every claim.
- Your application engineer reverts to spreadsheets.
- Rolls back by attrition as users lose trust.
ReshapeX
Recommended substitute MLFB: 3RV2032-4BA10. Preserves Class 10, A-release 14…20 A, N-release 260 A, and screw terminals; UL/CSA approvals unchanged.
3RV2 cross-referenceUL/CSA approval matrix
✓ Grounded — verified against your catalog before it reaches a customer.
- Grounded in your real catalog and pricing rules.
- Quotes with verified line-card accuracy in seconds.
- Every answer cites the exact SKU, page, and rule.
- Confidence thresholds route edge cases to human experts.
- 99.9% measured accuracy on your actual data.
The 99.9 proof
Accuracy on your own catalog
99.9%
Not a benchmark. Evals from your real inbound and RFPs; answers that fail never reach a customer.
$2M+Year-1 opportunity*
< 12 wkEngagement to production
3–5×More leads
- Knowledge base
- Tool harness
- Evals
- Continuous sync
Standard AI ceilings ~80%. Grounded layer + harness + evals = the other 19.9%. *Conservative US-only model anchored on a major industrial OEM's service revenue base; global ceiling scales to $4M+ per deployment.
WHAT SITS UNDER YOUR AGENTS
One verified layer underneath every agent.
Built at ingest, not at query time — reviewed by your experts, reached through a purpose-built tool harness.
From raw inputs through structure and human review to a published grounding layer and ongoing sync—then the agents we build, you build, or you already run, all on one foundation.
Bring it in
ERP, PIM, PDFs, the web, and the people who hold tribal knowledge—everything that should inform an answer.
Shape the graph
Compatibility, substitutes, drive configurations, firmware lines—the messy catalog story becomes structured truth before a customer asks.
Review with experts
When sources disagree, your team decides what wins—no silent rewrites, no mystery updates.
Publish the layer
The picture of your line card agents actually query: stable, sourced, ready for the tool harness on every turn.
Keep it current
Taxonomy, pricing, and stock refresh on the cadence your business needs—so yesterday's truth does not become tomorrow's mistake.
DOWNSTREAM
Agents we build
Support, quoting, apps engineering, ops—same grounded foundation, tuned to how you work.
Agents you build
You steer prompts and workflows; the knowledge grounding layer stays the single source of truth.
Agents you already run
Beneath the copilots you already use—so reps get catalog-backed answers instead of confident guesses.
USE CASES IN PRODUCTION
USE CASES IN PRODUCTION
Real questions. Grounded answers. Sourced.
From RFP to Validated BOM demo loading
Path A · MCP
Bring your own agents.
You already use Copilot, Claude, ChatGPT Enterprise, or your own AI team's agents. We expose ReshapeX as an MCP server. Your agents call it. Accuracy jumps from a generic-AI ceiling to 99.9% on your catalog.
- CPMicrosoft Copilot
- CLClaude
- GPTChatGPT Enterprise
- +Your custom agents
- Your team owns the agent layer
- ReshapeX exposed as a typed MCP server
- Knowledge layer maintained by us, continuously
- Live in weeks · no migration
Path B · FDE
We build the agents.
You don't have an AI team, or you want the full solution. Our forward-deployed engineers embed with your senior team and ship production agents — RFP→BOM, Quote, Support, Substitute — running on the same grounded knowledge layer.
- RFP → BOM Agent
- Quote Agent
- Support Agent
- Substitute Agent
- Forward-deployed engineer on site
- Production agents in your stack, your domains
- Built once, owned by you
- Same 99.9% measured accuracy
SAME FOUNDATION, EITHER WAY
The ReshapeX product knowledge layer
Your catalog · compatibility rules · approved substitutes · datasheets · proposal archive · pricing tiers
99.9%
Measured accuracy
YOUR EXISTING STACK
Reads what you have. Writes back where your team already works.
WHO WE BUILD FOR
Industrial companies with complex products and fast-moving customers.
Three buyers. Three bottlenecks. One layer.
OEMs / Manufacturers
Your product knowledge is an asset. Your channel shouldn't be the bottleneck to it. We syndicate your verified product knowledge into your distributors' tools.
Systems Integrators
Proposal speed is the whole game. We read the RFP, draft the BOM against your preferred-vendor rules, flag compatibility risk — in hours, not weeks.
TRUST & GOVERNANCE
Built for regulated workflows and skeptical operators.
Your data stays yours. Every answer is sourced. Every high-stakes call routes to a human.
Data permissions
Role-based access. VPC deployment available. No training on your catalog. No cross-customer data.
Logging & auditability
Every query, source, and output logged. Exportable to your SIEM.
Human approvals
Confidence thresholds you set. Below threshold, the answer routes to your expert — not guessed.
System integration
Read-access, minimum-privilege connectors. Never elevates beyond what you grant.
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The fact that my customers go to the agent and find this info is gonna save me a lot of time. I spend 10–15 minutes on that every time, and now it takes me less than 1 minute.
I find it very interesting that you come from the automation industry — the learning curve is much shorter, which hasn't been the case with consultants who take a while to understand our business.
Wow, with this tool I can probably do 20× more custom quotes per week.
I was texting my boss saying this is exactly what I've been asking for!
I can immediately see how this can be useful.
Trying to temper my enthusiasm here, but your AI is wildly encouraging. It opens a lot of doors and possibility — there are so many ways that we, and our distributors, could and should be using this.
dammm — I can finally retire.
TALK TO US
Give us your twenty hardest questions.
We'll demo on your SKUs, run your evals, and show citations for every answer.
- Real Examples
- Working Demo
- Your Data
Be the team that defends every answer and ships AI in months, not years.