THE PRODUCT

Four AI agents that know your products.

Each one answers from your own catalogs, datasheets, manuals, and institutional knowledge.


HOW IT WORKS

How ReshapeX works, in 70 seconds.

No engineering degree needed. ReshapeX reads your documents, turns them into one map of everything you sell, and looks every answer up in that map before it replies.

For technical teams: how the architecture works

AGENTS RUN ON THE GRAPH, DEPLOYED WHERE YOUR TEAM AND CUSTOMERS ALREADY ARE

One layer. Every channel your team already works in.

INSIDE SALES · ECOMMERCE

Web chat on your site

Finds the right product from plain language, quotes with citations, and captures the lead straight into your CRM.

INSIDE SALES · MAINTENANCE

Copilot in Microsoft Teams

Reps get contract pricing, stock, and approved substitutes. Plant teams get the right spare and its procedure. In seconds, with sources.

CUSTOMER SUPPORT

In the inbox and the ERP

Drafts support replies and quotes from the email thread, writes the order into Epicor or SAP, and holds low-confidence lines for review.

WHAT WE AUTOMATE

The share of the job our agents take on.

Inside Sales

70–80% of the day-to-day, automated with citations.

  • Quotes
  • Cross-references
  • Stock & lead time
  • Follow-ups

Customer Service

80–90% of the day-to-day, automated with citations.

  • Order status
  • Availability
  • Returns & RMAs
  • Drafted replies

Applications Engineering

60–70% of the day-to-day, automated with citations.

  • BOM review
  • Substitutes
  • Compatibility
  • RFQ → proposal

Maintenance & MRO

>80% first-contact resolution, automated with citations.

  • Spare identification
  • Obsolete crosses
  • Procedures & manuals
  • MRO requests

Ranges reflect live deployments. Your AI Assessment scopes the exact split for your team.

AI Readiness Assessment

Where AI fits in your operation, and what it is worth.

Before anything gets built, we look at how your team actually works: the questions that come in, the systems they arrive through, and the product data behind the answers. You leave with a clear read on where automation pays back first, and what has to be true in your data for an agent to answer without hallucinating.

Who it is for

Distributors, OEMs and manufacturers deciding where AI should go first.

What you get

  • A readiness score across data maturity, integration, security and compliance, and automation potential
  • The specific workflows to automate first, ranked by return
  • An ROI model built from your own roles, volumes and headcount
  • A phased rollout plan
  • The risks to plan for, and how to handle each one

TALK TO US

Give us your twenty hardest questions.

We’ll demo on your SKUs, run your evals, and cite every answer.

  • Real Examples
  • Working Demo
  • Your Data

Be the team that defends every answer and ships AI in months, not years.

Schedule a meeting