INSIDE SALES · ECOMMERCE
Web chat on your site
Finds the right product from plain language, quotes with citations, and captures the lead straight into your CRM.
THE PRODUCT
Each one answers from your own catalogs, datasheets, manuals, and institutional knowledge.
AI customer service for distributors and OEMs.
AI applications engineer for distributors and OEMs.
AI inside sales for distributors and OEMs.
AI field maintenance for manufacturers.
HOW IT WORKS
No engineering degree needed. ReshapeX reads your documents, turns them into one map of everything you sell, and looks every answer up in that map before it replies.
AGENTS RUN ON THE GRAPH, DEPLOYED WHERE YOUR TEAM AND CUSTOMERS ALREADY ARE
INSIDE SALES · ECOMMERCE
Finds the right product from plain language, quotes with citations, and captures the lead straight into your CRM.
INSIDE SALES · MAINTENANCE
Reps get contract pricing, stock, and approved substitutes. Plant teams get the right spare and its procedure. In seconds, with sources.
CUSTOMER SUPPORT
Drafts support replies and quotes from the email thread, writes the order into Epicor or SAP, and holds low-confidence lines for review.
WHAT WE AUTOMATE
Inside Sales
70–80% of the day-to-day, automated with citations.
Customer Service
80–90% of the day-to-day, automated with citations.
Applications Engineering
60–70% of the day-to-day, automated with citations.
Maintenance & MRO
>80% first-contact resolution, automated with citations.
Ranges reflect live deployments. Your AI Assessment scopes the exact split for your team.
AI Readiness Assessment
Before anything gets built, we look at how your team actually works: the questions that come in, the systems they arrive through, and the product data behind the answers. You leave with a clear read on where automation pays back first, and what has to be true in your data for an agent to answer without hallucinating.
Distributors, OEMs and manufacturers deciding where AI should go first.
TALK TO US
We’ll demo on your SKUs, run your evals, and cite every answer.
Be the team that defends every answer and ships AI in months, not years.