# ReshapeX > ReshapeX builds the product knowledge grounding layer for industrial AI — AI that knows your products the way your engineers do. We turn decades of senior-engineer product knowledge into a verified knowledge graph, expose it to LLMs through a purpose-built tool harness, and run evals against your real questions before anything ships. Wrappers hallucinate; layers don't — standard approaches ceiling around 80% accuracy, while the grounding layer plus harness plus evals reaches a 99.9% measured pass rate on your own catalog. ## Talk to us - Website: https://www.reshapex.com - Talk to the agent or schedule a meeting: https://www.reshapex.com/en — the chat agent in the bottom-right corner answers questions and books meetings. There is no contact form or sales email; the agent is the front door. ## Key pages - About: https://www.reshapex.com/en/about - Insights (articles): https://www.reshapex.com/en/insights - Engineering blog: https://www.reshapex.com/en/engineering - Case studies: https://www.reshapex.com/en/case-studies - FAQ: https://www.reshapex.com/en/faq - Privacy Policy: https://www.reshapex.com/en/privacy-policy - Terms of Service: https://www.reshapex.com/en/terms-of-service - Data Processing Addendum: https://www.reshapex.com/en/dpa ## What ReshapeX builds - Knowledge grounding layer: a knowledge graph of your approved product data — drive configurations, fieldbus module compatibility, firmware revisions, motor protection relays, protocol variants, approved substitutes, discontinued parts — structured at build time, not query time, and kept in continuous sync with your systems. - Tool harness: a purpose-built interface that lets a model reach the graph reliably on every query, instead of guessing from public text. - Evals: a test suite built from your last 90 days of real inbound questions and RFPs; an answer that fails the eval never reaches a customer. - Agents on the layer: customer support, application engineering, proposal & quote, and operations agents are examples of what teams build on the grounding layer — we ship the layer and the agents, and you can build your own on top via the APIs. ## Markdown for agents Every page on this site can be served as Markdown for LLM ingestion: request any URL with the HTTP request header `Accept: text/markdown` to receive a Markdown representation instead of HTML.